{"xsrfToken":"d8761becc47c1709ebbee817b4d03a93e98a9527_lout","branding":{"id":"6","key":"psd","name":"PreciTaste Service Desk","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#deaa31","headerLinkHoverBGColor":"#deaa31","headerBadgeColor":"#deaa31"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"psd","projectId":10041,"serviceDeskId":6,"name":"PreciTaste Service Desk","description":"<p>Welcome! You can raise a request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"44","name":"Add new customer site","descriptionHtml":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreciTaste Knowledge Base</a></p>","callToAction":"Add new customer site","introHtml":"<p>Please submit your request to add a new customer site here.</p>","icon":10655,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","groups":[11],"key":""},{"id":"42","name":"BakeIT Cloud services incident report","descriptionHtml":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreciTaste Knowledge Base</a></p>","callToAction":"BakeIT Cloud services incident report","introHtml":"<p>Please submit your incident report here if you have an issue with our BakeIT Cloud services.</p>","icon":10510,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10510","groups":[11],"key":""},{"id":"40","name":"Customer question","descriptionHtml":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreciTaste Knowledge Base</a></p>","callToAction":"Customer question","introHtml":"<p>If you just a have a question, please let us know here.</p>","icon":10491,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[11],"key":""},{"id":"39","name":"Device return","descriptionHtml":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreciTaste Knowledge Base</a></p>","callToAction":"Device return","introHtml":"<p>Please let us know what device you are shipping back to us here.</p>","icon":10507,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[11],"key":""},{"id":"41","name":"Incident report","descriptionHtml":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreciTaste Knowledge Base</a></p>","callToAction":"Incident report","introHtml":"<p>Please submit your incident report here.</p>","icon":10472,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[11],"key":""},{"id":"43","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[44,39,40,41,42]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"28488f2c-8924-33d8-a472-e5135f2fe0f1","appLinkName":"System Confluence","appLinkUrl":"https://precitaste.atlassian.net/wiki","spaceKey":"PSD","spaceName":"PreciTaste Service Desk","spaceUrl":"https://precitaste.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":[],"projectKey":"PSD","serviceDeskId":6,"kbLinkDomainURLs":["https://precitaste.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMWQwMjJiMC1hMDcyLTQwYjUtODQ2YS0zYWNjZDk1NTZjODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2Njc5OTIsIm5iZiI6MTc0MzY2Njc5Mn0.h2jQpisyXg1uvwB2OrJUyaKXVND2JySs9VdRNhjbjIk","targetCollection":"upload-project-10041","endpointUrl":"https://api.media.atlassian.com","clientId":"c1d022b0-a072-40b5-846a-3accd9556c83","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":42,"projectId":10041,"form":{"name":"BakeIT Cloud services incident report","descriptionHtml":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\">PreciTaste Knowledge Base</a></p>","callToAction":"BakeIT Cloud services incident report","intro":"<p>Please submit your incident report here if you have an issue with our BakeIT Cloud services.</p>","instructions":"<p><a href=\"https://precitaste.atlassian.net/wiki/spaces/PSD/pages/974028838/PreciTaste+Knowledge+Base\" class=\"external-link\" rel=\"nofollow noreferrer\">PreciTaste Knowledge Base</a></p>","icon":10510,"iconUrl":"https://precitaste.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10510","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10139","fieldConfigId":"10275","label":"Customer Site","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10141","fieldConfigId":"10277","label":"Contact name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10143","fieldConfigId":"10279","label":"Contact phone","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10144","fieldConfigId":"10280","label":"Contact comment","description":"Availability of contact person, e.g. \"only in the mornings\"","descriptionHtml":"<p>Availability of contact person, e.g. \"only in the mornings\"</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10145","fieldConfigId":"10281","label":"How to reproduce","description":"Tried resolutions","descriptionHtml":"<p>Tried resolutions</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/42","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/42","calendarParams":{"firstDay":0,"date":"2025-04-03T03:53:12-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"28488f2c-8924-33d8-a472-e5135f2fe0f1","appLinkName":"System Confluence","appLinkUrl":"https://precitaste.atlassian.net/wiki","spaceKey":"PSD","spaceName":"PreciTaste Service Desk","spaceUrl":"https://precitaste.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":[],"projectKey":"PSD","serviceDeskId":6,"kbLinkDomainURLs":["https://precitaste.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMWQwMjJiMC1hMDcyLTQwYjUtODQ2YS0zYWNjZDk1NTZjODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2Njc5OTIsIm5iZiI6MTc0MzY2Njc5Mn0.h2jQpisyXg1uvwB2OrJUyaKXVND2JySs9VdRNhjbjIk","targetCollection":"upload-project-10041","endpointUrl":"https://api.media.atlassian.com","clientId":"c1d022b0-a072-40b5-846a-3accd9556c83","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}